Privacy Policy

1. Introduction

Party Plug LLC ("Company," "we," "us," or "our") operates the Event Floor Planner website at eventfloorplanner.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site and use our services.

We are committed to protecting your privacy. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

Information You Provide Voluntarily

• Email address — provided when you save a floor plan to the cloud, subscribe to our newsletter, or contact us
• Floor plan data — table layouts, seating arrangements, guest names, and event details when you save to the cloud
• Contact information — any information you provide when contacting us via email or support forms

Information Collected Automatically

• Device information — browser type, operating system, device type, screen resolution
• Usage data — pages visited, time spent on pages, click patterns, referring URLs, date and time of visits
• IP address — used for analytics and security purposes; we do not use IP addresses to personally identify you
• Cookies and similar technologies — small data files placed on your device to improve your experience (see Section 8)

Information We Do NOT Collect

• We do not collect payment information (the Service is free)
• We do not collect Social Security numbers, government IDs, or financial information
• We do not collect precise geolocation data
• We do not knowingly collect information from children under 13

3. How We Use Your Information

We use the information we collect to:

• Provide the Service — store and retrieve your floor plans, enable cloud saves and sharing
• Improve the Service — analyze usage patterns to fix bugs, add features, and optimize performance
• Communicate with you — respond to inquiries, send service-related notifications, and deliver newsletter content you've subscribed to
• Ensure security — detect and prevent fraudulent activity, abuse, or unauthorized access
• Comply with legal obligations — respond to lawful requests from public authorities

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

• Service providers — trusted third-party companies that help us operate the Site (hosting, analytics, email delivery). These providers only access the data necessary to perform their functions and are contractually obligated to protect it.
• Shared layouts — if you create a shareable link for your floor plan, anyone with that link can view your layout. Guest names and email addresses are visible in shared layouts.
• Legal requirements — we may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers — if Party Plug LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site of any change in ownership.

5. Data Storage & Security

Your data is stored on secure cloud infrastructure provided by trusted third-party hosting providers. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted data storage at rest
• Access controls limiting who can access stored data
• Regular security monitoring and updates

While we take reasonable precautions to protect your data, no electronic storage method or internet transmission is 100% secure. We cannot guarantee absolute security.

Local storage: Floor plans not saved to the cloud are stored locally in your browser. This data is not transmitted to our servers and is subject to your browser's storage policies. Clearing browser data or switching devices will result in the loss of locally stored layouts.

6. Email Communications

If you provide your email address, you may receive:

• Service emails — confirmations when you save a floor plan, share links, or make account changes (cannot be opted out of while using cloud features)
• Newsletter emails — event planning tips, product recommendations, and blog content (you can unsubscribe at any time)

Every marketing email includes an unsubscribe link. You can also email us directly to be removed from our mailing list. We process unsubscribe requests within 5 business days.

7. Affiliate Links & Third-Party Products

Our blog content may contain affiliate links to products on Amazon.com and other third-party retailers. When you click these links, the third-party site may collect information about you according to their own privacy policy. We receive referral commissions on qualifying purchases but do not receive any personal information about you from these transactions.

For more details, see our Affiliate Disclosure.

8. Cookies & Tracking Technologies

We use the following types of cookies and tracking technologies:

• Essential cookies — required for the Site to function properly (e.g., remembering your layout preferences, maintaining sessions)
• Analytics cookies — help us understand how visitors interact with the Site (e.g., pages visited, time on site, bounce rate). We use this data in aggregate to improve the user experience.
• Functionality cookies — remember your preferences and settings (e.g., dark mode, last-used template)

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some features of the Service may not function properly without cookies.

9. Third-Party Services

We use the following categories of third-party services:

• Cloud hosting & database — for storing cloud-saved floor plans and user data
• Content delivery network (CDN) — for fast, reliable delivery of Site content
• Analytics — for understanding Site usage and improving the user experience
• Email service provider — for sending transactional and marketing emails

Each of these providers has their own privacy policy governing how they handle data. We select providers who maintain strong privacy and security practices.

10. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information from our systems
• Export — download your floor plans as PDF at any time directly from the Service
• Opt out — unsubscribe from marketing emails at any time
• Restrict processing — request that we limit how we use your information
• Object — object to the processing of your personal information in certain circumstances

To exercise any of these rights, email us at support@eventfloorplanner.com. We will respond to your request within 30 days.

11. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

• Cloud-saved layouts — retained until you delete them or request account deletion
• Email addresses — retained until you unsubscribe and request deletion
• Analytics data — retained in anonymized/aggregated form for up to 26 months
• Support correspondence — retained for up to 2 years for quality and legal purposes

Upon receiving a deletion request, we will remove your personal data from our active systems within 30 days. Some information may persist in backup systems for up to 90 days before being fully purged.

12. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@eventfloorplanner.com.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it's used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information — we do not sell your personal information
• The right to non-discrimination for exercising your CCPA rights

To make a CCPA request, email us at support@eventfloorplanner.com with the subject line "CCPA Request."

14. Nevada Privacy Rights

If you are a Nevada resident, you have the right to opt out of the sale of certain personal information. As stated above, we do not sell your personal information. If you have questions, contact us at the email address below.

15. International Users

The Service is hosted in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using the Service, you consent to the transfer of your information to the United States. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

16. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is no universally accepted standard for how to respond to DNT signals, we do not currently respond to them. However, you can control tracking through your browser's cookie settings as described in Section 8.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: